Author

admin

Date published

Oct 06, 2025

Financial planning is often buried under complex jargon, generic user journeys, and content that doesn’t connect. Under Consumer Duty, clarity isn’t optional; it’s essential. That’s why we’ve created a three-step framework to help financial planners produce content that’s simple, reassuring, and conversion-focused.

Step 1: Understand

The best financial planning content starts with audience intent.

  • Map real-life moments (first home, new family, retirement planning)

  • Identify emotional triggers and barriers (rate rises, volatility, tax changes, fee anxiety)

  • Match intent to content format (a quick explainer for “What is an ISA allowance?”, an interactive tool for “How much should I invest monthly?”)

Pro tip: Create a content matrix with compliant CTAs for each journey stage from booking a call to downloading a checklist.

Outcome: A clear, segmented content strategy that moves prospects smoothly to their next step.

Step 2: Simplify

Financial content doesn’t have to be complicated.

  • Use plain, jargon-free language

  • Lead with outcomes, then explain how it works, with disclosures visible but not overwhelming

  • Visualise concepts (timelines, tiers, sliders) for instant comprehension

Build in readability scoring and consistent disclosure blocks to speed compliance approval.

Outcome: Faster comprehension, higher trust, and fewer drop-offs.

Step 3: Prove

Reassurance is the difference between browsing and converting.

  • Embed interactive tools (calculators, quizzes, scenarios)

  • Showcase credibility (case examples, safety cues, adviser credentials, reviews)

  • Track meaningful engagement (time on page, tool completion, booked calls)

Use gated vs ungated resources strategically to build goodwill and capture MQLs.

Outcome: A measurable content pipeline that builds both confidence and conversions.

What’s next?

This Financial Planning Day, don’t just deliver advice, deliver clarity, confidence and measurable impact. For a deeper dive, download our Consumer Duty & Marketing Impact Report, or get in touch with us today.